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Forum Discussion
dylkys
Feb 14, 2024Tutor
Enabled Guest 2G and 5G Networks and now 2.4G devices will not connect to main network
I changed my main network password and also decided to setup a 2.4G and 5G guest network with a password. Now my 2.4G devices will not connect the main network. Several devices report the WiFi pass...
- Feb 15, 2024
For clarification, the Apple devices we have do not issues connecting as most are connecting on the 5G network.
The devices that are having issues are the devices that connect at the 2.4G network.
Now for something really different, without me doing anything (too busy with work) the devices are all connecting today.
At this point, I do not know if I still have an issue? It does seem like some of the devices are running slower for certain activities, but my speed tests are close to or the same as what they were prior to any of the changes.
dylkys
Feb 14, 2024Tutor
I am not a network engineer, so I am not going into each setting and making changes. I only enabled the guest networks. The other variable is, I changed my Main network password just prior to enabling the guest networks.
Once again, I appreciate any guidance......Thanks!
Main network:
Enable AX = On
Enable Smart Connect = On
Enable SSID Broacast = On
Security options are set to: WPA2-PSK [AES]
Guest Network(s):
Each network has a unique SSID
Enable SSID Broacast = On
Security options are set to: WPA2-PSK [AES]
FURRYe38
Feb 14, 2024Guru
When you changed the main network password, was devices connecting ok after making this change before you enabled GN?
Might try the Forget This Network on your devices, then attempt to reconnect to the main network again.
Be sure to disable any MAC Address randomizers on phones and pads while at home:
https://community.netgear.com/t5/Nighthawk-App/NETGEAR-Mobile-Applications-and-Apple-Devices-FAQ/td-p/2220015/jump-to/first-unread-message
- dylkysFeb 15, 2024Tutor
For clarification, the Apple devices we have do not issues connecting as most are connecting on the 5G network.
The devices that are having issues are the devices that connect at the 2.4G network.
Now for something really different, without me doing anything (too busy with work) the devices are all connecting today.
At this point, I do not know if I still have an issue? It does seem like some of the devices are running slower for certain activities, but my speed tests are close to or the same as what they were prior to any of the changes.