Escalate support case 45445531 supervisor rax4200

I had a similar issue with a newly purchased RAX70 (AX6600), was seeing +30% packet loss on the local network (and about 5% avg loss to internet). After playing around with the settings (I enabled OFDMA and adjusted the 5Ghz bands to utilize DFS channels) I saw a reduction in packet loss to aroud 25%. This was still unacceptable to me, so being stubborn as I am I kept at it (Including rebooting all devices and network equipment). Finally I saw the router dashboard report that it was blocking traffic from my MBP on the network and realized I had the NETGEAR integrated security 'Armor' feature turned on. After disabling 'Armor' and rebooting the router again, packet loss is now down to 3% on the local network and 0.1% avg loss to the internet.

Personally I have an issue with the subscription service upsell that is the 'Armor' feature - especially when the processing power is being offloaded to the physical hardware I have already paid for. This was a huge negative that 'put the nail in the coffin' for Armor security to me.