NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Ethernet Disconnects from PC Windows 11 - AX5300
Hello, I have been having an issue for over a year or so where my ethernet disconnects and reconnects seemingly at random. Some days it doesn't do it, other days it does it a lot. I have tried diffe...
RobbieGibbs21 wrote:Hello,
I have been having an issue for over a year or so where my ethernet disconnects and reconnects seemingly at random. Some days it doesn't do it, other days it does it a lot. I have tried different cables with no luck.
Any advice would be appreciated, I think I have exhausted all forums I could find on the subject. The firmware for the router is updated as well. The only things in logs I have noticed are some DoS attacks that might just be false positives?
[DoS attack: Fraggle Attack] from source 70.95.160.1,port 67 Thursday, Mar 13, 2025 20:57:44
[DoS attack: ACK Scan] from source 35.186.233.65,port 443 Thursday, Mar 13, 2025 20:54:37
[DoS attack: snmpQueryDrop] from source 20.38.40.140,port 34489 Thursday, Mar 13, 2025 20:49:07
Seems to coincide with the disconnects but might not be related. I tried setting up a static IP and that doesn't seem to have fixed anything unless I did it wrong.
Additional information would be helpful. What is the actual model number of your router? Look at the nameplate please. Possibly something that starts with an R. The AX5300 is not a reliable number to identify a specific model.
What is the version number of the firmware presently installed on the router? The latest or up to date is not a version number.
What is the name brand and model number of the modem/ONT connected to the internet upstream of the router?
Do devices connected to the router over Wi-Fi experience the same disconnects?
Do Ethernet connected devices other than your Windows 11 PC experience the same disconnects?