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Forum Discussion
stevebutleraic
May 05, 2021Follower
Family controls -= WSM Nighthawk RAX35v2 6C210870A19BE
Firmware has been updated. Nighthawk app has been uninstalled and reinstalled. Router has been rebooted. Password has been changed. At routerlogin.net or .com, I do not see a "basic screen" where...
Christian_R
May 11, 2021NETGEAR Employee Retired
Hello stevebutleraic,
May you refer to the article below to setup NETGEAR Smart Parental Controls. If your issue persists, please provide us with the current firmware version your router is on and the Nighthawk app version you have installed (please also specify if it's iOS or Android).
https://kb.netgear.com/000062109/How-do-I-set-up-and-install-NETGEAR-Smart-Parental-Controls
Thanks,
Christian