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Forum Discussion
Faster speeds on RAX50 app than on devices
I have a Nighthawk RAX50 and have the 1GB speeds through Cox. I'm getting those speeds through the netgear app but not on any of my devices, wired or wireless. I've tried testing on numerous differen...
What speeds do you get directly connected to the modem?
make sure to disable qos, traffic monitoring, parental controls.
If you haven't, try a simple factory reset and reinstall with leaving most settings default.
Are you using ipv6?
And then make sure to speedtest over a hardwired connection. many things impact wireless speeds.
I am getting the correct speeds now. Roughly 700 download on both the app and devices. Finally!
I am not using IPV6.
The issue I'm running into now is experiencing packet loss during online gaming and what I can assume is leading to issues with video chatting or conference calls. Is this something that can be fixed within the router's settings?
Are you getting the packett loss over wifi or wired?
Does it happen if you're hardwired into the modem?
It happens when I'm hardwired in. I have not tried connecting directly to the modem. I don't have a ethernet cable that long. It would need to be 150+ feet
If the device with packet loss is hardwired in, there's a wire already running to it. simply disconnect it from the router, run it to the modem, reboot the modem and try it.
If there's a switch there, take it out.
You're trying to eliminate things that could be causing the packet loss to isolate where its coming from. it if happens while directly connected, the router wasn't the issue. Its either the modem or the line. If you add a switch back in and suddenly you have the packet loss again, its the swtiching, etc.