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Forum Discussion

jkk4_1998's avatar
jkk4_1998
Apprentice
Feb 09, 2021

Firmware 3.2.17.12. Update for Orbi app

So, I do not want to manually download the latest firmware. I've always done it thru the Orbi app on my iPhone. Anyone know when Netgear plans on releasing this update via the app? Current firmware o...
Christian_R's avatar
Christian_R
NETGEAR Employee Retired
Feb 12, 2021

Hi jkk4_1998,

 

Have you had a moment to reinstall the Orbi app and/or power cycle your router? 

 

Christian 

  • jkk4_1998's avatar
    jkk4_1998
    Apprentice
    Feb 12, 2021

    Hi Christian, just did all that and still doesn't show the new firmware.

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired
      Feb 15, 2021

      Hello,

       

      May you check to see if you're able to update the firmware by visiting the admin page via web browser (orbilogin.net).

       

      Thanks,

      Christian 

      • jkk4_1998's avatar
        jkk4_1998
        Apprentice
        Feb 15, 2021

        Hi Christian, I am only able to manually download the updates in orbi login. If I do the auto check, it still list my current firmware and not the new. You know, with all the Netgear routers I've owned, probably 4-5, I have always done the manual updates. I was just hoping that now that I've got the Orbi, that it would do the auto update on the Orbi app. After all, I did update to my current firmware with the Orbi app. So why have things suddenly changed?