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psychopomp123's avatar
psychopomp123
Luminary
Dec 19, 2019

Firmware auto update not working on RAX200

As per title, it seems if you tick/check the 'enable' setting for 'Router Auto Firmware Update' on the RAX200, it doesn't do anything and you still have to manually update the firmware. I know this as i left my RAX200 untouched for the last few weeks on firmware 1.0.1.10 and when i logged into the router settings today, i saw a notice that a newer firmware was available (1.0.1.12) but the router was still on the old firmware - despite 'router auto firmware' setting being enabled. This seems like a bug, could someone from Netgear please look into this?

Thanks!

3 Replies

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  • michaelkenward's avatar
    michaelkenward
    Guru
    Dec 19, 2019

    The first thing that many experienced users do with a router is to disable 'Router Auto Firmware Update' along with 'Password Recovery'. Auto updates take the process out of your hands and can lead to a "bricked" device.

     

    On top of that firmware can take time to migrate from the support pages to the update ftp server and then to the auto-update system.

    • psychopomp123's avatar
      psychopomp123
      Luminary
      Dec 20, 2019

      michaelkenward 

      Thanks, appreciate what you're saying but i've never bricked a router by leaving it to update firmware automatically. But of course YMMV.

       

      The fact that the latest firmware (1.0.1.12) for the RAX200 has been out for 3-4 weeks now and yet the update servers still aren't pushing this automatically to the RAX200 (assuming auto update is enabled) leads me to believe its a firmware bug. Can someone from Netgear please explain?

       

      Thanks.

      • Killhippie's avatar
        Killhippie
        Prodigy
        Dec 23, 2019

        seriously turn it of and just update the firmware yourself, these AX routers also need a factory reset after the updates too otherwise they get a bit screwy as new features are added and they try until they stabilise them. Auto update is really auto brick on AX routers, and I would never leave a router to manage its own updates anyway, things can go south very quickly with Netgear routers and the RAX200 is based on the RAX80 Broadcom SoC which is a nightmare in itself, its not worth leaving it on it considering the price you paid.