Frequent disconnects with Nighthawk AX6 AX5400

The reset didn't solve it, so I let Spectrum know about the frequent disconnects to see what they would say. They looked at the information and sent a technician out to investigate and found that the feed was too strong/high so the modem was cutting out once in a while causing us to lose internet. He added a piece to throttle down the signal and it has been working well.

Thanks for all the help from the community - I really appreciate it!