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Forum Discussion
FW 1.0.12.120 - RAX45 - Sonos Problems
FW 1.0.12.120 on RAX45 caused an issues with all of my Sonos devices. They could not connect to the network, even after I factory reset them. I spent over 2 hours with Sonos support. Next, I did a...
Hi RobertFord0 ,
Can we know what's model for Sonos devices ?
And how Sonons devices connect to RAX45, via 2.4g/5g/wired ?
Thanks
Hi Iyang,
The Sonos devices below had problems on wireless using FW 1.0.12.120. For troubleshooting, I disabled WiFi 6 on the router. There were no problems with Ethernet. It is not practical to use Ethernet with my setup, so I reverted back to the older FW.
Playbar - 2.4g (I don't believe 5g is supported.)
Play:1 - 2.4/5g
Are there any serious security vulnerabilities with the previous FW? I was thinking of waiting for the next FW release.
Hi RobertFord0 ,
You mentioned that you disabled WiFi 6 on the router.
Can I know what's function do you disable, or can you share the screenshot ?
Thanks.
Hi Iyang,
I cleared the Enable AX check box. I followed these instructions: https://kb.netgear.com/000060387/How-do-I-enable-or-disable-WiFi-6-features-on-my-NETGEAR-router
Thanks.
- My Sonos Play:3 also has problems with this firmware V1.0.12.120_2.0.83 . I'm surprised not more people are complaining about this. Though I have seen a few other threads about problems with this new firmware.
The Sonos is unable to play songs from music services like Pandora, though it is able to configure the service account and retrieve channels, etc.
The Sonos is able to play songs from devices on the network.
And everything works fine with a wired ethernet connection.
Reverting to the previous router firmware resolves the issue and allows the Sonos app to play Pandora with a wireless connection.