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Forum Discussion
Gaming - Xfinity Modem/Nighthawk Router
I have had trouble with lag/ping spikes on my Xbox since moving into my current home about 1 year ago. About 4 months ago I purchased a Nighthawk router and the problem seems to be better but still n...
Which xfinity gateway are you using? (model number)
Do you get the packet loss/issues if you're hardwired into the router? Since you've moved it 3 ft away?
What firmware is on the R8000?
I have the Xfinity XB3 (DPC3941T).
When hardwired I do not get packet loss or have any latency issues. I do get packet loss and latency when on Wifi even when only 3 feet from the router.
The router Firmware is V1.0.4.46_10.1.63
Scratch that, I misread your reply. I have only hardwired into the modem. I have not attempted to hardwire into the router but will try that next and report back.
I confirmed that I do experience packet loss when hardwired into the router, but not when hardwired into the modem.
To start off with, the DPC3941T is a modem/router combo device.
Do you have it in bridge mode? (if it has a bridge mode)
Otherwise you're in a double nat which can cause issues.
https://kb.netgear.com/30186/What-is-Double-NAT
you can either place the xfinity device in bridge mode or the netgear device in AP mode. (access point)