Forum Discussion

Aspirant

Feb 18, 2020

GF fiber jack directly to RAX120 skipping GF network box

After unsuccessful attempt to connect ORBI RBD852 to my 2.4 Ghz devices, eventually returned, bought RAX120 thinking this would resolve my issue of connecting more wifi devices to the router as GF ne...

Christian_R

NETGEAR Employee Retired

Feb 19, 2020

Hello chichuen,

Welcome to the community! I would recommend that you continue to work with our Support Team regarding your issue.

Regards,

Christian

chichuen

Aspirant

Feb 20, 2020

Thanks Christian.

i am eager to get this issue resolved and last i head from NG support that they will revert if RAX120 is compatible with GF and if not, what are the alternate ax routers that will be compatible. I am waiting their revert for the past two days. Probably I am running against time as I have next 10 days' window for product return though I would like to get the issue resolved than return the product

If any other user has done it, please let me know how it is/it is not.

Thanks

chichuen
Aspirant
May 13, 2020
No solution. Google does not allow IP passthrough and Netgear experts do not have a solution. Hence, contracted with ATT Fiber which allows IP passthrough and going to disconnect Google Fiber. ATT Fiber looks like working fine wiht RAX120 with passthrough and changing the private IPs of ATT router - so far so good.