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Forum Discussion
Gig LAN ports only outputting half speed
I recently upgraded my internet package from 500 mbps to 1.2 gbps but it seems my devices on the LAN ports are only receiving about 490-545mbps. Anything connected to the 5 or 6 GHz Wifi see the ful...
Thanks for the reply!
>Is this the RAXE500?
Yes
>What Firmware version is currently loaded?
V1.2.13.100_2.0.54
>What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Arris SB33 with the multigig port being used as the internet port. Wifi, I can clears speeds 1.3g with the device close to the router
>Be sure your using a good quality LAN cable between the modem and router. CAT6A STP is recommended.
Confirmed, all cables being used where Cat 6. Longest is 25 ft, shortest 10.
Sounds like you have the MG port used to connect to the modem if your getting 1.3Gb over wifi which is expected.
You'll not see much over 900Mpbs on the LAN ports due to there max connection rate is 1Gb.
- Correct, the Internet speed isn't the issue, the MG port working as expected. For the 1g LAN ports, all are outputting low 500s, not the low 900 as I was expecting. Are there settings in the router that could be causing this? Thanks
No.
Ensure any ethernet PC network adatper drivers are updated.Test with the PC ethernet connected using Ooklas installable speed test app.
Be sure that Armor, Acess Controls, SPC and Traffic Meter features are not enabled.
- I can confirm all drivers are updated and all those options are disabled except SPC. What is SPC and how can I check if it is disabled? Thanks