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Had this with the RAXE450 and worked with ProSupport for hours on end, for days, with no luck
I'm gonna piggy back off this thread, as I'm having similar issues.
Had this with the RAXE450 and worked with ProSupport for hours on end, for days, with no luck.
I eventually returned it...
You're right on the money about the Netgear tweaking the same routers to produce different variants - either one was optimized or the other was tuned down. My original move was to get a replacement for the RAXE450 but, Costo doesn't have anymore RAXE450 routers in stock, not do they have any shipments scheduled.
Unfortunately, I got hasty and dropped off the XB8,already. This is my last attempt at making a RAXE work, so I'll probab7y bag one this coming weekend.
Both of the adapters are running at 5Ghz band, and the link speeds are:
KIller AX1650s: 2402/2402 Mbps (throughput at 55-65% = 1321-1561 Mbps)
Netgear AC1900: 54/1300 Mbps (throughput at 55-65% = 715-845 Mbps) - I'm assuming the receive speed @54Mbps may be a bug.
I have QoS disabled, so not sure if any other traffic monitoring is going on.
I see you have the same modem and router. What speeds are you getting on your RAXE500?
My RAXE and RBKE get around that 1200mbps over 5ghz/6ghz, if I'm close enough/good link speeds. Definitely drops with distance/obstructions.
Thats on 2x different devices running AX210 cards on windows 11. (lenovo yoga 6 and a custom ryzen 2700)
Makes me curious if its something related to the killer's setup as they have their own optimizations.
Can you run that card off stock intel drivers or do you have to use killers?
I looked into this before with Dell Business ProSupport, and they had some valid points - like how am I getting over 1400 Mbps over the Xfinity router and my neighbor's TP-Link.
I ventured into upgrading the Wi-Fi card, just in case, and turns out that Dell casually soldered the Killer onto the motherboard.
With the RAXE500, I also bought the A7000, to try to take the Killer Wireless card out of the equation. Netgear Support team also recommended the A7000 to get the 1Gbps+ speeds. And as we can see, the A7000 was a bigger disaster. Both Netgear products, from the same Nighthawk line, but worse performance.
So, in theory, the lowest common denominator seems to be the RAXE500. I'm assuming its something in the settings, because so many others, like yourself, are able to hit much better speeds - from further away.
What settings do have you applied on your RAXE500? Maybe I can replicate those similar settings (but in router mode) and fix this things.
Nothing special on my raxe500. Stock 5ghz/6ghz settings. I move than channels around once in a while just to test but nothing impacts speeds a whole lot in my area. I have access control, traffic monitoring, parental controls, armor/circle, etc all disabled.
I'm surprised to that you're hitting 1500 on the xfi box. Reason why is comcasts standard 1.2gig speed is over provisioned to 1.4 gig, not 1.5gig. What actual speeds do you pay them for?
And to get that speeds from your neighbors is a bit funky too. When I'm 1 room away from my router, it drops from that 1gig plus to 600-700mbps. 5/6ghz drops quickly in speed.
Do you have a different device you can test ?
kind of ignoring the A7000. I've never been impressed with usb based devices and speeds are so variable on them. I've always just taken my laptop/devices apart to upgrade wireless cards.
Also, I'd stick with the xfinity speedtest site. It used to be the ookla test was the best but I've found their servers to sometimes be unreliable. Especially if you're over 1 gig speeds. But even the xfinity one will struggle sometimes with me. I can hit 1 gig plus speeds on 1 test and then 5 minutes later be slower. That's even been applicable with hardwired tests in my area.
NOT saying thats the issue. Just that things aren't as black/white when you're getting to those 1 gig plus speeds in my experience.
I have the 1.2Ghz plan with Xfinity. Typically I've been hitting above 1.4 Gbps, but sometimes it spikes above 1.5 Gbps (doesn't last long but it hits),
When my neighbor let me test it, I was in his apartment, in the same room as his router. If I hit those speeds from my apartment with his router down the hall, I would've tossed the RAXE500 under a freight truck lol.
You're right about the speed tests with Ookla. I do confirm with the Xfinity speed test to make sure they're not that far off.
The ProSupport L2 support folks can't figure it out either. I've also bee seeing more and more people posting similar performance issues with the RAXE450/RAXE500 units, recently.
Only thing I can think of is that Netgear may have started using alternative suppliers for their components for their hardware since the supply chains choked up. My neighbor works on automotive electrical panels and his company has had to pony up for inferior components since semiconductor supply chains have been choked up. So paying more for lower quality parts. Even AMD and other semis are screwed.
I can't think of anything else.. I have another follow-up call with another L2 support technician today. If they cant sort it out by now, I have to return this unit by the weekend and go with another manufacturer at this point.