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Forum Discussion
Draama
Apr 28, 2021Aspirant
having trouble with my xbox series x staying connected
I recently bought an new xbox seriex x anf for some reason it seems almost everyday around 11pp to 4 am the internet connection will drop on it about 5-10 times in an hour and each drop lasts about 1...
Christian_R
Apr 30, 2021NETGEAR Employee Retired
Hello Draama,
What firmware version is your router currently on? I would recommend checking for a firmware update.
Christian
- DraamaMay 01, 2021AspirantCurrently up to date version V1.0.3.106_1.0.50
- Christian_RMay 04, 2021NETGEAR Employee Retired
Hello,
Have you had a moment to get in contact with our support team or Microsoft? Are any other devices having issues staying connected to the network?
Christian
- DraamaMay 06, 2021AspirantNo not yet and nope everything else works fine even my old Xbox stayed connected without any drops. I haven’t had any problems since I plugged it in via Ethernet cable