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Forum Discussion
Nunya_
Mar 31, 2021Aspirant
Help! Wi-Fi drops
I have a new (1 week +/-) AX6 connected to a Adtran modem (supplied by my internet provider). I am connected to fiber optics. Current Firmware Version V1.0.2.82_2.0.50. At least once a day, I w...
Christian_R
Apr 07, 2021NETGEAR Employee Retired
Hello Nunya_
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian
Nunya_
Apr 07, 2021Aspirant
Thank You for your response. The router is being returned to the store for either a replacement or a refund.