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Forum Discussion
Erinpiper
Jan 05, 2022Star
Help with New Router
Hello, HELP. I think it's time to upgrade from my old WNDR3400V3 router. Should I consider a new router? I think I have 10 or so devices to connect. I have a small home 1400sq ft and co...
- Jan 05, 2022
Erinpiper wrote:
Are those options compatible with the new Nighthawk app? Is the app something to consider when looking at these new routers?
Will Netgear honor the renewed router as if it were new and does Netgear do the renew on the unit? I have never tried anything that was renewed?
Thank You
Renewed warranties are shorter as well as the support period is less. But even if you factor in an aftermarket warranty through amazon, its still far cheaper. And its just a thought. If its concerning and you'd like a longer support period, then go with a new device. but you'll end up with a lower spec device for the same price.
In terms of 6E, its not really in the budget for what you're plans are. And I'm not a huge fan of it yet as there really isn't much for 6e devices and its range is much shorter than 2.4ghz/5ghz.
With the devices you have, a decent dual band router should be more than enough. Tribands are nice when you get a lot of devices streaming at once. Your internet connection will bottleneck before the router will with what you're current speeds are.
And I'd certainly recommend making sure you have at least gigabit. 100mbps might be your speeds now, but a lot of the isp's have been setting their base speeds at that 200mbps speeds.
michaelkenward
Jan 18, 2022Guru
Erinpiper wrote:
I received the router today. Went to download the Nighthawk app and it says the app is not compatible with this device.
Is there another app or a way around this?
Was that the second-hand RAX80 mentioned a few messages ago?
The Nighthawk app supports it.
Which products support the NETGEAR Nighthawk app? | Answer | NETGEAR Support
Two possibilities I can think of:
- you need to factory reset the thing to wipe put inherited settings
- the seller dumped it because it has a problem
Then again, where did you try to download the app? And which version is it? (Android or iOS?)
More details from you could help to pin down the problem. For example, what told you that "the app is not compatible with this device"?
Erinpiper
Jan 18, 2022Star
The router is certified refurbished and has the Netgear warranty card. It is the RAX80-100nar.
I attempted to get the Nighthawk app to put on my HP chromebook. I can find the app on Google Play but it claims it is not compatible with this device. I cant put the app on the chromebook, I believe that is the compatibility issue. I am beginning to suspect I am out of luck until Netgear puts out an app compatible with chromebook. Was hoping there was a way around this.
Thank You
- plemansJan 18, 2022Guru
correct, the app isn't compatible with chromebook.
But you can use the browser to install the router.
- plemansJan 18, 2022Guru
You can install it using the browser on the chromebook.
Just not with the app.
- ErinpiperJan 18, 2022Star
Thank you to all who helped with this.
I really appreciate all your hlep and knowledge.
- michaelkenwardJan 19, 2022Guru
plemans wrote:
You can install it using the browser on the chromebook.
Just not with the app.
Indeed, many of us prefer the browser because it give us more control and opens the door to many features that are buried in the app.
All you have to do is to launch a browser on the chromebook, then tell it to go to:
or
The documentation in the box insists on using the app, but if yiu get the full menual, all this is explai ed there:
Manuals are always a good place to start.
Visit the support pages:
Support | NETGEAR
Feed in your model number and check the documentation for your hardware. The first couple of chapters should sort you out.