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Forum Discussion
Horrible wifi speeds + occasional drop of Internet
Hello all, I just purchased the RAX120, and I am really struggeling, for 2 reason 1) My 2019 MBP is alternbatinav betweeen 10mb/s to 50 at the most. My iphone 11 pro is at the same time on ...
Hello tradyan,
Welcome to the community!
1) Would you mind letting us know if you have AX WiFi or Smart Connect enabled/disabled?
2) Does the router's power turn off during this time or is it just the internet going offline? And for how long?
You may also try getting in contact with our support team as newly purchased devices are provided with 90 days of complimentary support using the link below:
https://www.netgear.com/support/default.aspx
Regards,
Christian
Hi Christian
1) Ax is enabled, when i disabled it WIFI speed dropped to under 1mb/sec. Smart conenct is also enabled
2) Router is on, only internet drops. Less then a min at the time
Regards
T
Hi tradyan,
Thanks for confirming. Please try disabling smart connect and let me know if your issue persists. I've also sent you a message, please respond at your earliest convenience.Christian
- Will try disabling once im back home, however, it’s defying the whole purpose if I end up with 2 different SSIDs
tried to disable, not much of a differnce on download, upload got better
on 2,4ghz 24 mbps
on 5 ghz 26 mbps
upload went from 20-22 to 33
on phone speeds are better, always where