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Forum Discussion
KimmyPrice
Mar 30, 2020Aspirant
How to open ports
Hi, I've already read the articles on "port opening" but they're all over my head. Giving directions with terminology I'm not familiar with, just didn't help me. Feels like I need to be an IT p...
michaelkenward
Mar 31, 2020Guru - Experienced User
Forget about opening ports. It may or may not be necessary. Start by explaining what you are trying to do.
You mention a security camera. Is that the challenge? What make is it? And how does it connect to your network?
KimmyPrice
Mar 31, 2020Aspirant
I have security cameras. I thought I explained what I was trying to do in the original post, but i'll try again. There is a cord from my security system that needs "online" access. My security camera technician said that my ports need to be opened (whatever that means) so that their cord, that plugs into the netgear router, has access to internet.
- michaelkenwardMar 31, 2020Guru - Experienced User
KimmyPrice wrote:
I have security cameras. I thought I explained what I was trying to do in the original post, but i'll try again.
Sorry, but that is not much clearer.
KimmyPrice wrote:
There is a cord from my security system that needs "online" access.
So, you have security cameras of an unknown make that need to connect to your router. At least we now know that it is a cable that you connect and not wifi.
KimmyPrice wrote:
My security camera technician said that my ports need to be opened (whatever that means) so that their cord, that plugs into the netgear router, has access to internet.
I get the feeling that you won't get anywhere on your own. You need a technician to take you through the steps.
If you can tell people here what ports they say you should work on, then someone might be able to help.
You might even find that someone here has been down the same road. But without any clue as to the make and model of your cameras – there are hundreds of them to chose from – they are shooting in the dark.
If you visit the support pages:
Support | NETGEAR
you can feed in the model number and find the documentation, and, if there are any, firmware versions and drivers for your hardware.
Look for the exact model number on the label on the device. R8000 and R8000P are not the same.There is a section Specify Internet Port Settings but you probably need your technician to check that and tell you what to so.