Hey All, So a few weeks ago I got the RAX120 Went to print something today via Wifi and noticed my printer wasn't connected. HP Laserjet Pro 200 (M251 I believe) Pretty sure its a wifi setting. But not sure what one. Anyone have a similar issue with their printer? Thanks in advance.....

I have the same Pinter Laserjet 200 and just got the AX12 and I have that same annoying problem. Everything is connected except my printer. It tells me that the Security passcode is incorrect. I also work in IT and this is super annoying. Ive done manual ip settings, reserved ips, and firmware updates etc. How did you fix the problem? Thanks

WIFI protected setup went through successfully on the Rounter both in Pin mode and puch button mode but also both ways displayed Failed to connect from the printer screen. For some reason this printer does not like this router!

Problem is definitely coming from the security types of the AX12, when I remove the security completely the printer connects, but I cant keep the network open so Im not sure what other option there is ( there isnt a firmware update available for the printer or router)

Jconway1006, you may wish to try configuring a static IP address for the printer (see the router’s webpage ADVANCED | Setup | LAN Setup | Address Reservation). After doing so, you will need to power-down/power-up the printer for the change to become effective.

Not sure why i didn't think of that. I does give me a wpa password error or something. I'll try the reservation first. Then post the other error if it doesn't work.

HP Printer and RAX120 | NETGEAR Communities

24 Replies

Topology
Virtuoso
Mar 21, 2020
Jconway1006, you may wish to try configuring a static IP address for the printer (see the router’s webpage ADVANCED | Setup | LAN Setup | Address Reservation). After doing so, you will need to power-down/power-up the printer for the change to become effective.
- jconway1006
  Aspirant
  Mar 21, 2020
  Not sure why i didn't think of that. I does give me a wpa password error or something. I'll try the reservation first. Then post the other error if it doesn't work.
  - michaelkenward
    Guru
    Mar 22, 2020
    The usual way to fix wifi printers is to find the printer maker's utility, the software that runs on your operating system. Then use that to connect the printer to the wifi.
    
    The router just broadcasts wifi. It is then down to the printer to play ball. There isn't much that you can do on a router, beyond fixing it to a particular IP address, that affects what the printer gets up to.
    
    Where possible, using the WPS feature can simplify things.
LeeH
Prodigy
Mar 22, 2020
I had that problem too. I always setup my Laserjets with static IP's starting at .200 It took two printer reboots on two days in order for it to show them connected. They are always showing as being connected now. Don't know why they were showing up as not connected at first but are working fine for the last two weeks. Mine are wired.
- jconway1006
  Aspirant
  Mar 22, 2020
  It’s only with this router. Didn’t do it with the last one I had. Definitely has something to do with the newer technology in this router. My guess is if I put it to the lowest 2.4g settings it will work. The new “ax” technology is to new for the printer.
  
  I only use it when printing from my iPad and I have other ways around that.
  - Newfiedrool
    Virtuoso
    Mar 23, 2020
    Sometimes drivers need updating so worth checking if there's any for the printer.
    insure TX is on in advanced settings on router.
    Don't use 40ht on 2.4 as some printers don't like this, use 20ht if you are on 40ht.

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HP Printer and RAX120