NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
BullfrogLover
Apr 09, 2024Follower
Husband Abandonment
I need access to the router and my husband abandoned us. It was under his email. I have tried every way I can to get him to tell me the passcode and he doesn't reply. Is there a way to get in ther...
FURRYe38
Apr 09, 2024Guru - Experienced User
Factory reset the router using one of the following processes and set it up from scratch using new information:
https://kb.netgear.com/9665/How-do-I-perform-a-factory-reset-on-my-NETGEAR-router
https://kb.netgear.com/22697/How-do-I-install-my-NETGEAR-router-using-the-router-web-interface