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Forum Discussion
I have a brand new AX6 router. I am trying to connect it to a Satellite modem, without success
Hello,
I am trying to connect this new wifi router to my satellite internet modem. When I connect the cable to the new router and the internet modem and restart both, I am not connected to the internet.
I am doing this on a reasonably new windows 11 computer. I have also tried to restart the whole mess (computer, mode, and router without success).
Any suggestions will be appreciated.
3 Replies
What actual satellite modem is it?
It is an older Viasat modem. Several years old. I can probably find the actual details, but it requires crawling under the desk. Not easy to do. I will do that if you need very specific details.
most of those satellites gateways are modem/router combo devices and it causes a double nat.
A double nat happens when you cascade more than 1 router.
https://kb.netgear.com/30186/What-is-Double-NAT
Fixes? There’s 3 options but only use 1.
1. Put the modem/gateway in modem only/pass through mode. This disables its routing functions.
2. Leave the modem/gateway in router mode but put the Netgears IP address into its DMZ. This forwards the data to the netgear. You can either leave the modem/gateway’s wireless enabled or disabled. Just make sure its using a different wifi channel to prevent interference
3. Put the Netgear into access point mode. This disables its routing functions. Wifi/ethernet still works but it does disable some features.
https://kb.netgear.com/26765/Which-features-are-disabled-on-my-NETGEAR-router-when-it-is-set-to-AP-Mode
