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Forum Discussion
I have lost my 8 digit pin number
I want to reset my router to factory mode so I can start over again. I have lot my 8 digit PIN . Where can I get another one please?
3 Replies
> I want to reset my router to factory mode so I can start over again.
> [...]Ok. What's stopping you?
> [...] I have lot my 8 digit PIN . [...]
_What_ "8 digit PIN"? What, exactly, are you doing which requires a
PIN?> [...] Where can I get another one please?
Without knowing what you're talking about, it's tough to say.
Start again. What, exactly, is your (unspecified) "my router"? Has
it a maker and model number? If it's a Netgear model, then visit
http://netgear.com/support , put in your (actual) model number, and look
for Documentation. Get the User Manual (at least). Read?I am so sorry, I wasn't at all clear. When I set up my nighthalwk rax10 6 router, it came with a piece of paper with a QR codefor the app on my phone . Now I am not sure if there was also an 8 digit code number that I had to punch in during the installation of the router. my question is, if I reset to factory version, will i need this code number ( if there was one). I have lost that piece of paper. I hope this is better. Marion
> [...] Now I am not sure if there was also an 8 digit code number that
> I had to punch in during the installation of the router. [...]I've never touched an RAX10, so I know nothing, but I've never heard
of such a code number.> [...] Get the User Manual (at least). Read?
Did you? Did you find any reference to such a code number?
> [...] if I reset to factory version, will i need this code number ( if
> there was one). [...]If you needed one before, then I'd guess that you might need it
again. I doubt that you needed one before.
Note that a (misnamed) "Factory Reset" is a _settings_ reset. It
does not affect any "version".Presumably, if you're still in your 90-day support period, then you
could get help from Netgear: