NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Fabyan
Apr 22, 2020Aspirant
i have the Nighthawk RAX35. Trying to login the router
Im under my personal wifi router in my house. When I enter my admin and password on routerlogin it doesnt let me in. BUt when I use the main modem login it takes me in. Im confused since I thought you login to the Wifi you're connected to. Any fixes?
4 Replies
Sort By
What modem are you connected to?
If you've got more than 1 router running on the network the routerlogin can have issues and you'd need the ip address.
- FabyanAspirantBasic Netgear módem by service provider. It’s like my nighthawk router merges with the modem since I’m connected to the routers WiFi but only able to login the modems router.
you didn't give a model. but it sounds like you're in a double nat
https://kb.netgear.com/30186/What-is-Double-NAT
2 options:
1. place the isp supplied device in modem only mode
2. place the netgear in AP (access point) mode.