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Forum Discussion

NoobMaster5's avatar
NoobMaster5
Aspirant
Apr 16, 2023

I have very slow upload speeds

Hey, I have a Netgear Nighthawk AX4300 and I have had the worst upload speeds ever since I got it. My down is 500 and my up is 22. I have no idea why my upload speed is so slow. My old router (N600) ...
NoobMaster5's avatar
NoobMaster5
Aspirant
Apr 16, 2023

Hello

  1.  it is the RAX45
  2. The firmware version is V1.0.12.120_2.0.83
  3. The modem I am using is a spectrum modem not sure what model is it but i assume its the latest.
  4. And I want at least 50mpbs by this router cant do that

 

michaelkenward's avatar
michaelkenward
Guru - Experienced User
Apr 16, 2023
NoobMaster5 wrote:

 

  1. The modem I am using is a spectrum modem not sure what model is it but i assume its the latest.

 

That's an important detail that we need to do proper troubleshooting. Many ISPs supply modem/routers.

 

And I want at least 50mpbs by this router cant do that

 

I also asked what upload speed you are paying for.

 

I should also have asked how you are measuring these speeds. WiFi is always slower than wired.

 

Feel free to throw in as much detail as possible.

 

  • NoobMaster5's avatar
    NoobMaster5
    Aspirant
    Apr 16, 2023

    Ok here is more details 

    1. Regardless I still get slow upload speeds when I'm on wireless and wired. I could be sitting on top of my router and i still would get the same upload speeds
    2. The spectrum modem I am using is the Es2251
    3. I have the 500mbps plan from Spectrum
    4. I use speedtest to test the speed of my internet 
    • michaelkenward's avatar
      michaelkenward
      Guru - Experienced User
      Apr 16, 2023
      NoobMaster5 wrote:

      I have the 500mbps plan from Spectrum

      Is that 500 Mbps up and down?

       

      Check this:

       

      What Are Spectrum Internet’s Upload Speeds? – Review Geek

       

      Read that and you will see that for Spectrum accounts most upload speeds are a fraction of download speeds.

       

      For example, down is 200 or 400 Mbps while up is 10 Mbps. No Spectrum accounts have the same up and down speeds. Even the fastest account has downloads at 1 Gbps with uploads at 35 Mbps.

       

      We can't help to diagnose your problems if you aren't able to answer simple questions.

       

      So, for the third time of asking, what does your contract with the ISP specify for the upload speeds that you are paying for?

       

      What you think you got once upon a time isn't relevant.