NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
bshuen
Feb 20, 2024Aspirant
I restored the config file from the back up, i went back to the same issue
Once I did factory reset, I was able to access the web interface. However, as soon as I restored the config file from the back up, i went back to the same issue
bshuen
Feb 21, 2024Aspirant
I even tried a different config file that I have backed up but still the same so it is not corruopted file. I always use the web interface on my Netgear and the mobile app just for quick reference. I don't want to spend too much on this so I will just reset the router and redo the config since my config is not too complicated. This happens after I saw there is a firmware update and I clicked on it.
michaelkenward
Feb 21, 2024Guru - Experienced User
I see no hint of the router we are talking about here or the firmware version. Indeed, we have very little detail to go on.
One recent firmware update broke things and delivered a strange login error.