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Forum Discussion
raphofcan
Jul 05, 2022Tutor
I updated the firmware and after the reboot the router does not accept the default login
Hi, i have the exact same problem. I updated the firmware and after the reboot the router does not accept the default login and password anymore. Please help me!
FURRYe38
Jul 05, 2022Guru - Experienced User
What NG router model are you referring too?
Factory reset the router and setup from scratch using a wired PC and web browser at 192.168.1.1
raphofcan
Jul 05, 2022Tutor
I am using a router Netgear Nighthawk RAX40 ver1 that i updated manually with latest firmware RAX40-V1.0.5.104_1.0.1.img. I am use to do that, i updated routers a 1000 times but this one after being upated, the webgui refuse to grant access. The login windows appear, when entering admin and password and clicking on enter it pop over and over indefinitly asking again a login and a password. I did around 10 different version or reset, 7 seconds, 10 seconds, a little more too and ll the reset of course after the router was iddle and totally on like after 3 or 4 minutes minimum powered on with all green light. Then i tried using tftp without succes like 10 times trying some little variations. I am not sure what to do next. If you could help me please.
- FURRYe38Jul 05, 2022Guru - Experienced User
Try a 30/30/30 reset with the router?
What browser are you using? Try MS Edge or Firefox?
Try with the router disconnected from the ISP modem.
- raphofcanJul 05, 2022Tutor
I did the 30/30/30 properly but it did not fix my problem. I still have the popup windows to put the login and password, admin and password and when i click enter it pop again and again indefinitly like last time. I did a hard reset before asking you for help and i just did another just now and the same problem still.
- raphofcanJul 05, 2022Tutor
Sorry i did not saw your other questions. I'll answer them now.
I did tried using edge and firefox, and also google. Still the same problem. My router was never pluged to my modem while doing all those attempt at fixing the problem.
- FURRYe38Jul 05, 2022Guru - Experienced User
raphofcan wrote:
Sorry i did not saw your other questions. I'll answer them now.
I did tried using edge and firefox, and also google. Still the same problem. My router was never pluged to my modem while doing all those attempt at fixing the problem. Might try unplugging it from the modem and see.
You might need to reach out to NG support if you can't get the router to reset;
https://my.netgear.com/support/contact.aspx