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Mbarri's avatar
Mbarri
Tutor
Jul 25, 2021

iMac will not connect to RAX50

iMac running Big Sur 11.5 will not connect to RAX50.  All other devices connect with no issue:  iPad, iPhone, Bose wi-Fi speakers, RainBird irrigation, etc. Cannot establish a Wi-Fi connection with t...
plemans's avatar
plemans
Guru - Experienced User
Jul 26, 2021

Does it not see the ssid? 

Does it see it but not connect? 

Does it connect but say something like "connected, no internet"

What exact error/issue do you see?

  • Mbarri's avatar
    Mbarri
    Tutor
    Jul 26, 2021

    Yes, sees SSID, and indicates connected, only error is no Internet connection when attempting to browse.  iMac works fine when connected via ethernet cable directly to cable modem bypassing RAX50.

     

     

    • plemans's avatar
      plemans
      Guru - Experienced User
      Jul 26, 2021

      What modem/gateway is the RAX connected to?

      • Mbarri's avatar
        Mbarri
        Tutor
        Jul 26, 2021

        ARRIS SURFboard SB6190