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Forum Discussion
chaeunwoo
Apr 20, 2023Follower
Interet/WiFi behaving very strange. RAX200
Hey guys. I'm seeing some strange behaviour on my WiFi at the moment and I'm trying to figure out what is happening. I have an RAX200 connected to Sky Fibre, and have an EX80 extender. 3 days ago,...
FURRYe38
Apr 20, 2023Guru - Experienced User
Does the top Internet LED on the router change color when this happens?
What Firmware version is currently loaded?
What is the Mfr and model# of the Internet Service Providers modem/ONT the NG router is connected too?
Be sure your using a good quality LAN cable between the modem and router. CAT6 is recommended.
Has a power off for 1 minute then back ON with the ISP modem and router been performed since last update?
Be sure to restart your network in this sequence:
Turn off and unplug modem.
Turn off router and computers.
Plug in and turn on modem. Wait 2 minutes for it to connect.
Turn on the router and wait 2 minutes for it to connect.
Turn on computers and rest of network.
Have you turned OFF the EAX extender and just connect to the RAX router to test?
What channels are you using? Auto? Try setting manual channel 1, 6 or 11 on 2.4Ghz and 40 to 48 channel on 5Ghz.
Any Wifi Neighbors near by? If so, how many?