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Forum Discussion
Internet completely dropping
For the past 2 days my RAX120 Router is completely dropping ALL internet activity from all connected devices. When I reboot the router it works for maybe 15-30 minutes then drops all connections again...
Same problem here. Have to reboot router several times a day, internet is sometimes shown as online, sometimes off line. Speedtest through Nighthalk app always works though
DarkSorrow wrote:
For the past 2 days my RAX120 Router is completely dropping ALL internet activity from all connected devices. When I reboot the router it works for maybe 15-30 minutes then drops all connections again. I was running the .111 firmware and downgraded back to the .108 and the same things is happening with absolutely no connectivity. The router shows an active internet connection though in the settings.
I think I managed to fix mine. I pushed in the reset button then manually reset the router. Once I was connected I restored my settings from a backup. It's been 2 days with no issues so far.
Having similar drop offs as well on a daily basis. I noticed these started to occur ever since I had the fiber optics service installed switching from my cable provider (Spectrum). The speed is excellent but these disconnects are far too many and I did not have this problem with Spectrum. I'm on the latest firmware: 1.0.9.88_10.2.88. What else can be the issue here?
Nothing else has changed on my network. I also noticed error messages on my 2.4Ghz devices stating I had too many devices on the wifi network. Never saw these errors on Spectrum either. I switched a few of the devices that supported 5g wifi and that seemed to help.
Thanks,
Rafael
- A factory reset also worked for me, restored from backup. Almost 24 hours now without a drop. Will update if things change.
Currently running 118 firmware.
JLinc wrote:
A factory reset also worked for me, restored from backup. Almost 24 hours now without a drop. Will update if things change.
Currently running 118 firmware.My factory reset lasted about 48 hours. Only thing working is the VPN connect for me
This morning at 8am I reset my R7000 and I did not use a back up. It took me 3 hours to get all the devices properly connected and configured. Around 6pm I started getting connection drops. First my 5g connected devices then my 3 Ethernet connected devices dropped. I can see the LED for the Internet on the router totally go dark. When I plug in my desktop straight into the Internet connection it works fine.
What is happening here? Is the router going bad? It seems that is the problem. I'm out of warranty so unless I pay for support I'm stuck with this router or purchase a new one. This is very frustrating...
