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Forum Discussion

DarkSorrow's avatar
DarkSorrow
Initiate
Mar 13, 2020

Internet completely dropping

For the past 2 days my RAX120 Router is completely dropping ALL internet activity from all connected devices. When I reboot the router it works for maybe 15-30 minutes then drops all connections again...
DarkSorrow's avatar
DarkSorrow
Initiate
Mar 15, 2020

I think I managed to fix mine. I pushed in the reset button then manually reset the router. Once I was connected I restored my settings from a backup. It's been 2 days with no issues so far.

Boricua63's avatar
Boricua63
Tutor
Mar 15, 2020

Having similar drop offs as well on a daily basis.  I noticed these started to occur ever since I had the fiber optics service installed switching from my cable provider (Spectrum).  The speed is excellent but these disconnects are far too many and I did not have this problem with Spectrum.  I'm on the latest firmware:  1.0.9.88_10.2.88.  What else can be the issue here?

 

Nothing else has changed on my network.  I also noticed error messages on my 2.4Ghz devices stating I had too many devices on the wifi network.  Never saw these errors on Spectrum either.  I switched a few of the devices that supported 5g wifi and that seemed to help. 

 

Thanks,

Rafael