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Forum Discussion
Internet completely dropping
For the past 2 days my RAX120 Router is completely dropping ALL internet activity from all connected devices. When I reboot the router it works for maybe 15-30 minutes then drops all connections again...
The (intriguing) observation by Jimpilot5 that “if you have an iPad or whatever connected via VPN it doesn't lose internet,” may suggest the presence of a DNS problem. In particular, note the similarity to the situation described in message #21 in RAX120 Router Random Disconnects. The solution appears to be a factory reset of the router, followed by manual entry of the settings (i.e., not importing a previously saved configuration file).
Topology wrote:The (intriguing) observation by Jimpilot5 that “if you have an iPad or whatever connected via VPN it doesn't lose internet,” may suggest the presence of a DNS problem. In particular, note the similarity to the situation described in message #21 in RAX120 Router Random Disconnects. The solution appears to be a factory reset of the router, followed by manual entry of the settings (i.e., not importing a previously saved configuration file).
I tried a factory reset a few days ago, it worked for a day or two then reverted. When I did I left everything in factory default when I did, didn't last long. I'm about two days into vpn holding solid connection, so somehow it has an effect. Wish Netgear would get on this.
Jimpilot5, you may be interested in messages #64 and #84 in RAX120 Router Random Disconnects which discuss the recent adoption of encrypted DNS-over-HTTPS by Firefox.
Topology wrote:Jimpilot5, you may be interested in messages #64 and #84 in RAX120 Router Random Disconnects which discuss the recent adoption of encrypted DNS-over-HTTPS by Firefox.
Thank you but not nor never have used Firefox. I did see a reference to windows new browser going to it which I do use. Also using Safari on the iPads.
Would hard selecting DNS servers help this? I'm on the edge of my knowledge here, anyone who understands and want to explain will be appreciated
- Having the same issues I can open the app on my phone and it will say off line while I’m streaming off my fire stick ll asking Alexa what time it is I have no vpns also my laptops are not working nor my PlayStations just my amazon stuff weird I’m over resetting and having to do this 3 ones a day netgear better get on it before to much longer people pay good money and to be honest this router has been a bigger headache than the 90 belkin junk I had for 7 years that still doesn’t cause me any issue