NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
lotusa
Mar 16, 2025Tutor
Internet cuts off when getting into a match of COD6
Every time I try to play COD6 Multiplayer the game gives me a network error and restarts the game on my pc. But also my internet will cut out for about 10 - 20 seconds. The game loads and I can play ...
plemans
Mar 16, 2025Guru
what modem is it connected to?
- lotusaMar 16, 2025Tutor
Arris Tm1602
- plemansMar 16, 2025Guru
are the pc's wired?
Wireless? and if wireless, what band are they connecting to?
You said the internet drop out for around 10-20 seconds, what are the lights doing on the router when this happens?
Does the internet light go out, does it reboot? What actually happens?
Is ipv6 enabled or disabled?
Are you using Armor?
- lotusaMar 19, 2025Tutor
Both Wired nothing happens to the lights. ipv6 is enabled but have tried it disabled also. Armor on and off same thing.
- KitsapMar 16, 2025Master
lotusa wrote:Arris Tm1602
Your modem is a DOCSIS 3.0 device. These devices are limited to the number of upstream/downstream channels they support. You might want to consider a DOCSIS 3.1 modem for a replacement.
- lotusaMar 19, 2025Tutor
I think I will contact spectrum and see if that solves it with a new modem.