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Forum Discussion
Solved
Internet keeps dropping on RBR40 router
I keep randomly losing the internet for periods of 3-5 minutes. I have tried several times to unplug and reboot the router. Every time I do this it works again initially, but then cuts out again la...
- It turns out it was an issue on the part of our internet provider. I battery was dying on the system they installed and fixed the issue.
what modem/gateway are you connected to?
Do all device loose connection or just wireless devices? (does wired drop)
When it drops, what actually happens? Does it say "connected, no internet", does wifi stop broadcasting, does it broadcast but devices won't connect?
- I have Bevcomm internet direct fiber optic through an Ethernet cord and no modem needed. I don’t actually have any laptops that have a direct Ethernet connection at the house. Yes it says connected no internet and the purple magenta light is on top of the Orbi.
- It turns out it was an issue on the part of our internet provider. I battery was dying on the system they installed and fixed the issue.