NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
Internet not working
So I have the RAX50v2, the internet used to be fine however recently only the floor its on has internet (ground) and the kitchen (floor 1). However very bad internet in the living room (also floor 1)...
Support does cost $ after a certain period. But if it turns out to be a hardware issue, you can get it refunded.
Before I"d try that though, I'd just try a scorched earth tactic and just factory reset it. Reset it by pushing and holding reset for 7-15 seconds while powered on. Then reinstall it. Don't use a backup in case its a setting issue.
I'd start there as usually support makes you try that step