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Forum Discussion
Jeffwb2u
May 09, 2026Aspirant
Invalid Firmware error
I have a Netgear RAX43v2 Router currently running Firmware version 1.1.3.18. I have tried several methods to update the router to a new firmware version, but no matter what I try it says that the Fi...
FURRYe38
May 09, 2026Guru - Experienced User
And you were sure to unpack the .zip file before attempting to apply it?
What browser were you using? Try MS Edge or FireFox?
May need to contact NG support and ask for help on this...
Jeffwb2u
May 09, 2026Aspirant
I tried Edge and Chrome. Haven't tried Firefox. I am up to level 3 support from Netgear at the moment, waiting for level 3 support to call me back on a week day.
- FURRYe38May 09, 2026Guru - Experienced User
OK, Ya I think I saw this once before with another poster. NG support will need to help you out on this one.