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mukesh140's avatar
mukesh140
Aspirant
Jan 30, 2025

Is it common for Nighthawk RAX70 WiFi routers lock you out of the domain even after a factory reset

Hi all,

I recently changed ISPs and now I realised my WiFi router had locked me outside from accessing its domain to make changes such as PPPoE. Factory resetting the unit and using the credentials affixed to the router did nothing to let me gain access which left me having to download the app and setting it up from there

Why does this router do this?

1 Reply


  • mukesh140 wrote:

    I recently changed ISPs and now I realised my WiFi router had locked me outside from accessing its domain to make changes such as PPPoE. Factory resetting the unit and using the credentials affixed to the router did nothing to let me gain access which left me having to download the app and setting it up from there

     


    Changing the ISP means that everything on your network has to be set up afresh. That includes whatever modem/gateway/ONT connects the RAX70 to the Internet.

     

    The new ISP will have different settings and IP addresses. Set that up first, then turn your attention to the router.

     

    You can also reset the RAX70 or, if you don't want to wiped all all those carefully prepared settings  you can run it through the Internet setup wizard. That's best done with a web browser and the graphical user interface (GUI).

     

    As you have already reset the router, the wizard is probably dead.

     


    Just another user with time on their hands.