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Forum Discussion
ngerasimatos
Dec 30, 2020Guide
Issues with RAX45 and Smart Connect
I just got a RAX45 and with Smart Connect enabled all of my devices tend to connect to the 2.4GZ network and not the 5GZ network. I am using firmware version 1.0.2.72_2.0.45 and have tried enabling and disabling 20/40 MHz coexistence but the end result is the same. Is there some other setting I need to adjust to make this work as intended or is it just a failure of a feature?
I am testing with a 2019 Macbook Pro Intel, a 2020 Macbook Air M1, Samsung Galaxy S20, Iphone 11, older Dell laptop, and a bunch of my IOT devices such as Alexa, Google Home, Ring devices, Arlo camera, and such.
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Mine also tend to default to the 2.4ghz for a while. After a bit of usage, I'll find more devices on the 5ghz.
but its not optimal in my area because 2.4ghz has so much interference.
so when I'm using single router solutions, I disable it.
Mesh solutions don't offer the option of disabling it. I'll usually turn my 2.4ghz broadcast strength down (if available). this tends to help devices attach to the 5ghz.