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NetMan62's avatar
NetMan62
Aspirant
Apr 15, 2019

Just bought AX8 yesterday, returning today - no improvement on performance

Backgroung: have an R7000 AC1900 Nighthawk router - getting about 130 Mbs on wifi on my Samsung S10 devices (wifi6, mu-mimo capable) with an ISP speed of 300 Mbs. We hve a few deadspots, and looking to do some port aggregation on my 24 port Buffalo switch. All my TV';s and cable boxes (TIVO) are hard wired Cat 6

 

Installed AX8 today in default wireless modes. Changed to SmartConnect for single SSID, aded MU-MIMO. NOTE: once you do this, you can go back into the 5ghz setting and select 4800 mbs - no one tells you this!!! 

 

Speeds did not improve over default settings, maxed out around 273 mbs.

 

Removed implicit beaming, dropped down to sub 100 mbs around the house.

 

Was expecting better performance on WiFi 6 with the Samsung Galaxy S10 phones, but must be too early in the tech for things to work correctly and better - expected > 400 mbs on wifi with this. 

 

As an FYI I tested out an Orbi AC3000 in Acess Point (AP) mode with the R7000 and had better wifi performance on ths S10 than with the AX8, and at same price.

18 Replies

  • What test system was used there for the local performance test?

     

    I would return the S10, too: This is a Google Pixel 2 on an el-cheepo 80 USD Netgear WAC505 (a basic 802.11ac 867 Mb/s 2x2 MU-MIMO AP), no special test reservation, just pure ad-hoc test in the evening with the all the family members home - Fiber Internet connection, two UltraHD live video streams (different programs, ICMP multicast - on switched Ethernet, ISP 1.25 Gb/s total link rate, 1 Gb/s for Internet), two kids watching YouTube (different APs), and much more what is concurrently going on - and tested against the ISP speed test service.

     

    • NetMan62's avatar
      NetMan62
      Aspirant

      That's nice....but not the point. This is about WiFi 6 capability, which the AX8 and Samsung S10 both have - and should provide better bandwidth and range. Appreciate your comments, but not on topic here.

      • schumaku's avatar
        schumaku
        Guru

        You still have not told us on how you run the speed test on the magic Wi-Fi 6 wireless link between mobile and router.

         

        Any indications of the PHY link rate of this connection?

  • xjn's avatar
    xjn
    Apprentice
    The issue you are experiencing is most likely a bug with QoS. I regularly get 625Mbps on my iPhone XS Max on the RAX80, and it is not even an AX device. To fix the issue, you can possibly do a factory reset. The issue came back after update to new firmware. I did not want to reset so I toggled QoS on and off. I left QoS off and I am getting 940Mbs on wired and up to 840Mbs on WiFi on my laptop. The issue has not returned for over three weeks now. I posted this in another thread also and it fixed the issue for those users also.
  • How can you expect >400mbps when you are paying for 300mbps? A question for the gods I guess. The old and the new. SMH
    • schumaku's avatar
      schumaku
      Guru

      nd8ter wrote:
      How can you expect >400mbps when you are paying for 300mbps? 

      Was about to write the similar comment, but decided to ask about mode details. Looks like the nd8ter does talk about the PHY link rates - not effective throughput measurements. 

      • schumaku's avatar
        schumaku
        Guru

        Correction:

        Was about to write the similar comment, but decided to ask about mode details. Looks like NetMan62  does talk about the PHY link rates - not effective throughput measurements. 

         

        ChristineT  we still don't have the ability to edit posts for a while after posting in this community section!

    • Christian_R's avatar
      Christian_R
      NETGEAR Employee Retired

      Hello NetMan62, 

       

      Thank you for your post. I'd like to check in and see if you were able to to perform the recommendations given by xjn

       

      ~Christian 

    • JoseAndres041's avatar
      JoseAndres041
      Luminary

      nd8ter and schumaku I was going to ask that too! How can you expect to get 400Mbps when your subscribed Internet speed is just 300Mbps. I also think he's referring to Link rate and not the actual speed test.

      • schumaku's avatar
        schumaku
        Guru

        JoseAndres041 wrote:

         I also think he's referring to Link rate and not the actual speed test.


        Check the test tools referred in post #3 - this confirms it.