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Losing WiFi connection on RAX40 AX3000 Wi-Fi 6
RAX40 AX3000 Wi-Fi 6 Firmware Version: v1.0.3.80_1.0.1 (most current) Enable AX and Enable Smart connect are both off because of issues with the PC I'm using has an older modem internally (at least...
I hope it helps others. I tossed my Netgear router and purchased a Linksys Dual-Band WiFi 6 Router model AX1800 three days ago. Works perfect! No drops and is super fast. I highly recommend it and suggest anyone to toss their Netgear products.
I have the same issue with mine and even replaced it with a refurbished from netgear support with same issue. This is truly a real issue. Support won't help you either and wait until warranty is up to toss you to the curb.
I’m not paying 90$ for a problem that shouldn’t be there. That’s absurd.
You are absolutely correct, Netgear needs to wake up on this one!
yeah it's been a frustrating time with this router to say the least. I know some of us were lucky enough to get through to support by constant follow ups, pestering forum mods, going onto social media and so forth.. so just keep at it. I was able to get through to escalation @ L2 support by sending a PM to Christian_R who helped me get in contact with them.
The current beta is stable, so there is no reason why they would hold out any longer to release a public version.
jiberesh wrote:
I’m not paying 90$ for a problem that shouldn’t be there. That’s absurd.they really need to review this outright sham of a scam.. we've purchased a product with 12 months warranty. technical support SHOULD be included as part of this warranty.
Im just buying a asus router. This is annoying.
they had me reset my network settings. And told me to call back if it drops. Ive done that 3 different times in the past week. The tech also told me that they dont have a beta firmware for this router.
Update: I went through the RMA and paid for the next day option because i have a final tommorow and cant have my wifi drop during that. My wifi dropped out mid process rma and never got conformation email. I got billed for it. Been on hold/ call backs since 415pm. never again will i buy a netgear product. This is the most aggrevating thing ive dealt with.