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Joi007's avatar
Joi007
Tutor
May 13, 2020
Solved

Lost routing have to reboot router

Greetings,

 

I am running the latest firmware. 

Router Firmware Version V1.0.1.122

 

On May 7th I had to reboot:

REBOOTED Nighthawk router at 11:00 a.m. lost “routing”

 

On May 13 I had to reboot:

REBOOTED Nighthawk router at 12:50 a.m. lost “routing”

 

Internet connection there just lost routing... Anyone else having this issue. Other than that the router works great and I love it.

  • Thank you for your response.  No sir I have not tried that yet. 

    I'll monitor try a few things to see if I can find the actual cause and post the solution here for others.

    One other thing I was suspecting is DNS server. I could change it to Google DNS or Cloudflare DNS and see if that corrects the issue.

    Before I do any of the above I've ordered a [NETGEAR Cable Modem CM600 - Compatible with all Cable Providers including Xfinity by Comcast, Spectrum, Cox | For Cable Plans Up to 400 Mbps | DOCSIS 3.0].

    Currently I'm using a very old Ubee cable modem supplied by Spectrum.   Let's see if Netgear to Netgear plays a little nicer than Netgear to Ubee.

     

3 Replies

  • I've read of a couple others having rebooting with that version of the firmware. 

    have you tried a factory reset and manual install? 

    • Joi007's avatar
      Joi007
      Tutor

      Thank you for your response.  No sir I have not tried that yet. 

      I'll monitor try a few things to see if I can find the actual cause and post the solution here for others.

      One other thing I was suspecting is DNS server. I could change it to Google DNS or Cloudflare DNS and see if that corrects the issue.

      Before I do any of the above I've ordered a [NETGEAR Cable Modem CM600 - Compatible with all Cable Providers including Xfinity by Comcast, Spectrum, Cox | For Cable Plans Up to 400 Mbps | DOCSIS 3.0].

      Currently I'm using a very old Ubee cable modem supplied by Spectrum.   Let's see if Netgear to Netgear plays a little nicer than Netgear to Ubee.

       

      • Joi007's avatar
        Joi007
        Tutor

        I do not know for sure if replacing the cable modem to the Netgear CM600 resolved the issue. I can just say that after I swapped out the CM I have no longer had any loss of routing.

         

        That was the only change I made.. Perhaps it was a coincidence.?

         

        Either way I am no longer experiencing the routing loss. Everything is working perfectly.