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Forum Discussion
Mind blowing terrible support
I am able to replicate an issue on an R9000, replaced the hardware and same issue, Netgear wont support then they will then they wont. So I change to a RAX200 same issue straight out the box. The su...
To conclude my journey, I managed to guess the support managers email and got a L3 support person involved with a dev firmware issued that I tested (V1.0.10.140_1.0.79). This was ok and has been released.
Its been 2months of hell to get resolution on such a matter.
