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Forum Discussion
michelemayer
Aug 26, 2020Follower
Model R7900P I Need Help to Reinstall My Router.....I Think I May Have Done it Wrong
Please Help Me! I installed my router myself over a year ago. When I installed it I remember I installed the 5G and the 2.4G separately. I think my password does not work with both. I am no...
plemans
Aug 27, 2020Guru - Experienced User
You can contact support but its only free from the first 90 days of purchase.
If you want to go that route, click on "mynetgear" at the top, register an account, and then the device. From there you can contact support.
You could try factory resetting the router and following the install guide again. Its fairly simple and if you've already managed to install it once, you should be able to again :)
You can get the manual, firmware, and install guides here:
https://www.netgear.com/support/product/r7000p