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Forum Discussion
Boombar
Mar 06, 2019Tutor
My laptop doesnt see my Nighthawk AX8 with AX WiFi enabled
One of my laptops doesnt see the router with AX WiFi setting on.
After i disable it it does see it.
Any suggestions of a workaround on either end?
What am i missing if i turn off the AX WiFi?
...
Boombar
Mar 12, 2019Tutor
The laptop is Dell, with Intel processor, Intel network adapter and Win10. The built in WiFi utility reported that the driver, dated March 2018, is the latest. The laptop did see the router with AX disabled and conected fine after that.
After that i run the Intel Driver and Support assistant:
https://www.intel.com/content/www/us/en/support/detect.html
This utility detected a newer driver, dated Dec 2018. After instaling the laptop was able to see the Nighthawk AX router with AX on and connected fine.
In my case it came down to old driver and inablity of Windows WiFi utility to detect newer driver. I can give you all the specs if needed...
Hope that helps.
schumaku
Mar 12, 2019Guru - Experienced User
Boombar wrote:
The laptop did see the router with AX disabled and conected fine after that..
Unclear to me if this is an AX client and you disabled AX on the client - or it's an AC (or earlier) client and you had disabled AX on the router. Similar reports since early December for this wonderful piece of RAX80 tech ... if there wouldn't be Netgear firmware, undoubted a nice platform.
So Christian_R what does take more than three months to address something that "basic"?