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bojeandersen's avatar
bojeandersen
Follower
Apr 24, 2020

My NETGEAR router not visible as available network on

RAX20 — 4-Stream AX1800

I have two problems that possibly are connected.
I have installed the NETGEAR24 RAX20 and it works well with my WIN10 PC via cable (ethernet) and have an amazing download/upload speeds (700+/900+ Mbps).
I can access the router via WIFI from my Android phone

Problem 1: I cannot access the router via WIFI from my Win10 PC and the router does not appear in the list of available networks. This is mystefying.

Problem 2: I have connected my brand new HP 9010 printer to the router and was able to print from PC via cable to router and via WIFI router-printer. However, lost the connection for no apparent reason. Then I tried to connect the printer via cable to the router, was able to print for half a day, then again lost connection. Now I can only access the printer via cable, bypassing the router.

Your suggestions would be very much welcome
Kind regards,
Henning

hbandersen@gmail.com

1 Reply

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  • Christian_R's avatar
    Christian_R
    NETGEAR Employee Retired
    Apr 28, 2020

    Hi bojeandersen, 

     

    I would check to see if your Wifi adapter on your PC is due for an update or you may try reinstalling the WiFi adapter. As for your printer, are you able to located the WiFi network on your printer?

     

    Regards,

    Christian