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Forum Discussion

Kalsan's avatar
Kalsan
Tutor
Jul 31, 2020

My new RAX40 keeps dropping its connection

Has anyone else had an issue with the RAX40 just randomly stop working? At least once a week the router just stops responding to the point where I cant get into the admin side. I have to power cycle ...
plemans's avatar
plemans
Guru - Experienced User
Jul 31, 2020

Which firmware is it? The firmware changes, or if someone else is looking at this in the future, or even if support is monitoring this. Its why we ask. 

what modem is it connected to? 

have you tried a simple factory reset and reinstall? 

  • Kalsan's avatar
    Kalsan
    Tutor
    Jul 31, 2020

    I just updated my original post. Thank you.

    • plemans's avatar
      plemans
      Guru - Experienced User
      Jul 31, 2020
      Do you mean the router is in access point mode? or bridge mode? They're 2 different modes
      • Kalsan's avatar
        Kalsan
        Tutor
        Jul 31, 2020

        Sorry. Modem is in Bridge Mode. No need for further help. I took this pile of garbage back and got something else.