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Forum Discussion

Kalsan's avatar
Kalsan
Tutor
Jul 31, 2020

My new RAX40 keeps dropping its connection

Has anyone else had an issue with the RAX40 just randomly stop working? At least once a week the router just stops responding to the point where I cant get into the admin side. I have to power cycle ...
suj1t's avatar
suj1t
Aspirant
Dec 27, 2020

My RAX40 also keeps dropping WiFi connection once or twice in a week. I'm on Firmware Version V1.0.3.80_1.0.1, I have to reboot router to solve the problem. The reboot takes 7-8 minutes. Factory reset doesn't did anything.

  • Eagle-Two's avatar
    Eagle-Two
    Apprentice
    Dec 27, 2020

    There is another thread about RAX40 issues with firmware version V1.0.3.80. You may want to try the Netgear download page for your model to see if there is a newer firmware available.