NETGEAR is aware of a growing number of phone and online scams. To learn how to stay safe click here.
Forum Discussion
MWGKnight
Oct 03, 2020Follower
My RAX15 will not provide any internet for XBox One and more issues with other devices on network.
My router is not allowing certain internet functions. It will not let my XBox One connect to any services and devices in my home including this PC cannot open certain pictures or even see them on Facebook. It is very strange. Video on YouTube and streaming works fine but nothing works correctly. I've rebooted, reset, and previously tried to add IPv6 in router settings but nothing works. This is a new router I paid like $100 for. This should not be doing this to me. Thanks for any help.
Here is a video on Youtube showing the issue.
https://www.youtube.com/watch?v=LXS5RfqQWjY
1 Reply
Sort By
- Christian_RNETGEAR Employee Retired
Hi MWGKnight,
If you recently purchased the device I would recommend contacting our support team as newly purchased devices are provided with 90 days of complimentary support. You may open a ticket by registering your device using the link below.
https://www.netgear.com/support/contact.aspx
Christian