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Forum Discussion
Ronath
Dec 30, 2022Aspirant
My RAX40 won't allow connections to some TV services
Netgear Device: AX3000 WiFi Router (RAX40) R1.05 V1.0.5.104_1.0.1 Connected device is a Samsung 55" TU8000 So immediately upon getting this router I had an issue with connecting to the Samsung T...
Ronath
Jan 07, 2023Aspirant
Sorry for the late reply, I missed the first email notifying me of a post.
The router is connected to a EN2251 provided by Spectrum and I use Google's DNS rather than Spectrum's default one.
I don't think the modem is the issue though because, uh, flow chart
Modem ➡️ Router ➡️ TV: can't connect to certain services
Modem ➡️ Router ➡️ Smartphone ➡️ TV: Everything works fine.
It the Modem was the issue I think that would block the services universally.
plemans
Jan 08, 2023Guru - Experienced User
1. if you're phone is hotspotted, its using your cellular data and not from the modem.
2. Are you using any parental controls, access controls, armor on the router?