NAS Probleme bei Netgear Nighthawk RAX80

Question

Hi all, I just bought a new RAX80 Nighthawk and attached an USB 3 HDD to it. I activated mediaserver functionality and on the harddrive there are several folders, containing subfolders with RAW and JPG images. On some folders I can see the content, on some of them my LG TV, my XBox One X, my PS4 Pro and my Sony TV tell me, there is no content. While accessing the NAS with apps and my MacBook Pro via Finder or file explorer apps, I can see the images and subfolders. I already formated the drive, copied everything to it and also rescanned media. Can someone help how to fix this? Thanks and kind regards, Mathias&nbsp;

DaMatze · Answer

Thanks for all your eplanations. The "rescan" button does not appear to me triggering automatic rescannning like mentioned in the manual. I can confim it rescans the whole drive (lasting about 20 hours in my case, since I have a lot of files). Is also does not fix the issue. I think I have to deal with the buggy DLNA system of Netgear.&nbsp;

schumaku · Answer

Mathias,
&nbsp;
Welcome to the wonderful world of DLNA (UPnP AV)!&nbsp;
&nbsp;
What your TV and gaming units as DLNA DMC/DMR can "see" in the folders isn't the full folder and file structure - only media files indexed which can be presented (rendered by the DMR) can become visible. Support for whatever RAW formats is more than unlikely.&nbsp;Some clients even refuse to show e.g. JPEG images if the resolution is beyond some whatever limits. Or if the original file name is in a notation the DLNA DMS (that's the component operating on the router) doesn't want to understand in the extension (e.g. if it's uppercase, ...).&nbsp;&nbsp;
&nbsp;
-Kurt
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DaMatze · Answer

Thanks a lot Kurt, highly appreciated.&nbsp;
I did not expect RAW images to be displayed, however it is strange that folders containing JPEGs from the same camera or produced with the same Camera RAW from Adobe can sometimes be displayed, sometimes not. Also file naming conventions are the same. Also: if I copy the files in a new folder, they work for some time and after approx. 24h the TV, console etc. tells me there is no content. So there has to be some kind of problem within the DLNA workflow from Netgear. Thanks, Mathias&nbsp;

schumaku · Answer

Curious: Are the files still "physically" located within the same initial folder structure? I remember some posts reporting the structure has changed, the files seemed to disappear.
&nbsp;
The Netgear mindlna is as simple as robust, the same or very similar code is used on their&nbsp;ReadyNAS, too.
&nbsp;
Well, you know I'm not Netgear...

DaMatze · Answer

For all images I use the same folder structure. The folder contains the RAWs and one subfolder with JPGs. Both cannot be display. When copying the JPGEs to a new named subfolder, the can be displayed. However, when rescanning media, the folders "disapears", it is physically there, but the DLNA client cannot display it anymore. Very strange...

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NAS Probleme bei Netgear Nighthawk RAX80

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