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Forum Discussion
DSperber
Feb 23, 2024Star
Need help getting remotely located R6700AX router added to my phone Nighthawk app "products"
This is like a comedy of errors. (1) ISP uses CGNAT, so port forwarding on the router does not work. I am in California and remotely connect to the computer in Florida using RealVNC which require...
- Mar 09, 2024
Ok. I have emerged victorious.
As I described previously, I bought a second R6700AX and had it shipped directly to me in LA so that I could pre-configure it properly using both the Nighthawk app on my phone for "wizard" features available to the app, as well through the web browser UI for the more complex configuration required (i.e. static IP, as well as MAC address reservation for a fixed LAN IP address, as well as port forwarding to that fixed LAN IP address for RealVNC), for its eventual home in Florida running under Hotwire Communications.
The pre-configuration also includes declining any subscription or trial period for Armor, as well as checking "do not bother me ever again" to get rid of it permanently.
And I also set up a refund for the first R6700AX so that when the second one arrives and is swapped in, the net cost will only be for the one final router.
So just yesterday the pre-configured second router finally arrived in Florida and was swapped in. WORKED PERFECTLY! And today the first router was dropped at a nearby UPS store and I've already received the refund.
And, in fact I am now able to connect directly to the router in Florida through my phone in LA using the Nighthawk app:
And furthermore, the No-IP DUC client once again works perfectly, not that Armor is not blocking the No-IP URL:
Case truly closed!!
DSperber
Feb 28, 2024Star
So the new R6700AX router arrived yesterday (at my home in California). Today I unboxed it and temporarily replaced my R7800 with the R6700AX on my Spectrum DHCP internet connection, so that I could use the Nighthawk app on my phone (which previously had just my existing R7800 showing in my "products") to then set up everything for its eventual actual "production environment static IP" configuration with Hotwire Communications in Florida.
And now that I knew what to look for, it absolutely was true that Armor is simply available and ACTIVE out-of-the-carton for a 30-day free trial period. I didn't make a mistake and accidentally enable the trial period on the original first R6700AX that was shipped directly to Florida. That's simply how Netgear packages it, so that it's ON by default and you have to OPT-OUT (by DISABLE'ing it during the first 30-days) or declining the expected sign-up/renew option (at the monthly or annual subscription price) when the 30-day trial period finally expires.
I am also convinced that even though Netgear manually terminated my 30-day trial period for Armor on the first router, it must still actually be functioning and is not truly DISABLE'd. That clearly is why the No-IP DUC client continues to fail, even though my 30-day trial period is truly terminated early. Armor is obviously still actually running ENABLE'd on the router. It can only be DISABLE'd using Nighthawk on a phone.
So it really wouldn't have mattered even if I could have have "whitelisted" the problematic No-IP URL for the Armor-blocked outgoing message from the No-IP DUC client. That would have at least temporarily removed the blockage. But I still would not have wanted to pay any money ongoing for Armor under any circumstances.
So that's what I was now able to do since I had the new second R6700AX available for configuration via Nighthawk on my California phone. So the 30-day trial period is still "active", and theoretically I can re-ENABLE Armor if I want to play with it during the trial period (which I don't). It is now DISABLED and non-functioning.
And sure enough, with Armor DISABLED there is now ZERO PROBLEM for the No-IP DUC client to work correctly, both at program launch (when it successfully retrieves the host list for my account) as well as hourly sending "phone home" messages out to No-IP. No problems whatsoever, and three green check marks in the GUI.
I will now box it back up and ship it to Florida. I've already pre-configured the "address reservation" for the Florida laptop and its MAC address, as well as the proper "port forwarding" rule to that laptop so that I can remotely connect through RealVNC... while living inside the "static IP" setup of Hotwire (in order to overcome their default CGNAT configuration which inhibits port forwarding).
Everything is set to go, with nothing for them to do in Florida except literally just disconnect the three wires going to the current physical R6700AX, swap out the old R6700AX and swap in the new R6700AX, reconnect the three wires to the new R6700AX, power things up and start Windows.
And we should emerge victorious. I will have the ability to manage the Florida router via Anywhere Access from Nighthawk on my California phone for functions that can be done that way. And I will also have available a remote RealVNC connection to the laptop to use the standard local web browser UI into the R6700AX for that class of functions.
DSperber
Mar 09, 2024Star
Ok. I have emerged victorious.
As I described previously, I bought a second R6700AX and had it shipped directly to me in LA so that I could pre-configure it properly using both the Nighthawk app on my phone for "wizard" features available to the app, as well through the web browser UI for the more complex configuration required (i.e. static IP, as well as MAC address reservation for a fixed LAN IP address, as well as port forwarding to that fixed LAN IP address for RealVNC), for its eventual home in Florida running under Hotwire Communications.
The pre-configuration also includes declining any subscription or trial period for Armor, as well as checking "do not bother me ever again" to get rid of it permanently.
And I also set up a refund for the first R6700AX so that when the second one arrives and is swapped in, the net cost will only be for the one final router.
So just yesterday the pre-configured second router finally arrived in Florida and was swapped in. WORKED PERFECTLY! And today the first router was dropped at a nearby UPS store and I've already received the refund.
And, in fact I am now able to connect directly to the router in Florida through my phone in LA using the Nighthawk app:
And furthermore, the No-IP DUC client once again works perfectly, not that Armor is not blocking the No-IP URL:
Case truly closed!!